Ten Months After Hurricane Harvey and Many Still Haven’t Reached Settlement Concerning Insurance Claim

Ten months after Hurricane Harvey and many folks still have not reached a settlement with their insurance company.  On the other hand, others have reached a “full settlement” and don’t even know that they were shortchanged by the insurance company.  Without the help of a qualified licensed professional, there is no way for them to know.  Yes, I’m talking about a licensed public adjuster.  Desperate times call for professional help and Harvey definitely caused an extremely desperate situation for many.

So many in the greater Houston area were devastated by the floods that Hurricane Harvey brought.  However, the devastation doesn’t end there.  It has been unrelieved as many property owners continue to battle with the insurance companies to pay what they are owed.  Some may have simply settled thinking they were paid correctly.  Many in the business would advise against seeking the professional help of a licensed public adjuster to handle your insurance claim, incorrect in their belief that the insurance companies will just get out their checkbook and pay when it comes to a catastrophe of this magnitude.  This simply isn’t true. Continue reading “Ten Months After Hurricane Harvey and Many Still Haven’t Reached Settlement Concerning Insurance Claim”

Understanding What Your Insurance Policy Says

Most people have some type of insurance coverage – homeowners, health, auto, life, etc.  However, most people are not able to fully interpret the language in an insurance policy and therefore don’t always have a full understanding of whether they are adequately covered or not.  This is especially true when it comes to homeowners policies or commercial property coverage.  As a result, lots of folks may find themselves thinking they had coverage that they don’t or may even find themselves to be underinsured and didn’t realize this until it’s too late.  Do you understand what your insurance policy actually says?

The purpose of insurance is to reduce your exposure to the effects of particular risks.  Insurance serves as a means to indemnify you after a loss and put your property back together to it’s pre-occurrence condition without costing you anything out-of-pocket other than any applicable deductible.  Not having insurance at all is taking a huge gamble and hoping that things work out for the best. Continue reading “Understanding What Your Insurance Policy Says”

Cleaning Up Your Contents After a Hurricane

‘Tis the season to be jolly and deck the halls with Christmas joy. Some may find that difficult this year as they are still in the middle of cleanup and restoration as a result of the 2017 Hurricane Season. This season was exceptionally tough on folks in Texas, Florida, Puerto Rico and the Virgin Islands.

Some of the issues in Texas involve the damage and contamination caused by the “black” water that destroyed their contents. CAT adjusters flooded the area immediately with the logic and advice that these items might be cleaned, particularly the pots, pans, dishes and glassware. We came across an article actually written by a cleaning company that stated the only thing that could be cleaned to a safe usable level after this contamination is the glassware. This coming from a company who earns its’ living cleaning items. They are referring to contents that were sitting in flood waters, waters contaminated by sewage and chemicals.

Continue reading “Cleaning Up Your Contents After a Hurricane”

Turn Around Your Flood Claim With Professional Help

A flood is never fun to deal with. When it comes to insurance claims, the worst type of claim you can have is a flood claim. Flooding causes a devastating amount of damage, compounded by the fact that you have limited coverage and it can take months to settle a claim. The following is a breakdown based upon my experience on what to expect during a typical flood claim.

How bad is the water itself?

The flood water is typically category 3 water, also referred to as “black water.” Category 3 water can include all kinds of contaminants such as gasoline, oils, sewage, other chemicals and harmful bacteria, salt (if you are on or near the ocean), etc. It is important that you not come in contact with this water or rebuild your home without first cleaning and treating all affected areas of the property that is not being removed or disposed of. Continue reading “Turn Around Your Flood Claim With Professional Help”

Shortage of Insurance Adjusters in Wake of Hurricanes Harvey and Irma

Hurricane season is at its peak and folks are still in recovery mode following the devastation caused by Hurricanes Harvey and Irma. Now, there appears to be a shortage of insurance adjusters, especially in Florida where basically policyholders are having to wait because the insurance adjusters are all in Houston because Harvey was the first to hit.

Insurance companies are advertising for adjusters and trying to build up their rosters to cover the areas hit the hardest. Simply put, they are using anyone with a pulse to help out because of the high volume of claims being reported right now. Property owners are the ones who will be left on the short end of the stick as inspections are being performed by people who just don’t have the experience or expertise to properly inspect and estimate the claim. This leaves huge holes in the estimate, huge discrepancies in the claim value, and makes it even more important for the property owners to hire their own claim professional and have an expert on their side. Continue reading “Shortage of Insurance Adjusters in Wake of Hurricanes Harvey and Irma”

Storm Created Opening or Wind Driven Rain

Lots of folks don’t quite understand the difference between wind driven rain and a storm created opening. It’s complicated. The difference is usually only learned when someone is affected by either term as the result of a property damage insurance claim.

In 2016, the day after Christmas, the residents of Rowlett, Texas learned exactly what it means to have a storm created opening when their homes and lives were ripped apart by tornadoes and severe storms. The next day it rained, and the day after that it snowed, all the while their homes were still open and exposed to additional damage from the bad weather. Clearly the storm created the openings into their properties, so the insurance companies would be paying for any subsequent damage as well, right? Continue reading “Storm Created Opening or Wind Driven Rain”

June 2017 Hail Storm in Minnesota Most Costly

For a State like Minnesota, known to suffer severe hail storms, 2017 has been a record setter. On June 11, large hail “devastated” the neighborhoods of Brooklyn Park, Coon Rapids and Blaine. As CBS local new there reports, the estimates are that this hail storm is the most costly in the last 20 years.

The Insurance Federation representative is already marking it as the third most costly storm in the State’s history. A local contractor to the area says that most homes will average between $30,000 and $40,000 to fully repair the damages.

http://minnesota.cbslocal.com/2017/06/28/hail-damage-costs-north-metro/

Protecting Your Most Valuable Assets (Disputing a Property Damage Insurance Claim)

On average, we spend thousands of dollars each year on insurance premiums – property and casualty insurance, automobile insurance, life insurance, health insurance, etc.  Usually, the lion’s portion of this is spent on coverage to insure our most valuable assets – our home and other properties.  Whether it’s a residence, vacation or rental home, or business property, most folks have insurance in the event of a catastrophe or significant damage to their property.  But, what happens when an event occurs and damage is sustained but the insurance company either denies your claim or the estimate falls way short?  It’s never too late to explore your options and that’s exactly where a licensed public adjuster or qualified first party claims attorney comes into play.

Fortunately, most people go years and years without ever having a need for using their property insurance coverage.  Likewise, because of this, most people also don’t have much, if any, experience in handling a property damage insurance claim.  Between flat denial and gross underestimating by the insurance adjuster, confusion and shock may follow closely behind the filing of the claim.  Insurance companies are like any other business, they are in the market of tracking profits, even if this means shortchanging the customer – you, the policyholder.

Let’s just start by saying that initial offers are generally lower than what is owed.  The first estimate is likely to be basic and cut every corner possible.  Just a very small example of this is some insurance companies going so far as to pay for the number of shingles needed when everyone knows that shingles may only sold in bundles.  This is just one of many examples of how one might get shorted simply because of not knowing the difference or not knowing how to read the insurance adjuster’s estimate.  Considering the number of claims filed each year, these small cuts from each estimate add up to a small fortune kept in the insurance companies’ pockets.

The best thing to do is consult with and hire an expert in this area – a licensed public adjuster.  They work for you, not the insurance company, and are trained to read the policy and apply the coverage to make sure that you are getting exactly what you have paid a premium for.  They work on a contingency fee and don’t get paid until you get paid.  They relieve you of the stress and headache of trying to navigate through and negotiate something that is most likely out of your wheelhouse.  It’s what they do!

It’s kind of funny – the insurance company writes the policy, they interpret the policy coverage, then they estimate the claim and are in control of the money.  That doesn’t have to be the case.  You have options, you just need to be aware of what those options are and how to act on them.  It’s time to level the playing field and get what you are owed.

Enjoy the summer and let someone else do the work for you – a licensed claim professional who knows the ins and outs of the insurance industry and will do their best to make sure that you are not taken advantage of by someone just because they are bigger.

How Does the Insurance Company Justify Adding O&P (Overhead and Profit) to Everything Except the Roof?

How does the insurance company justify adding O&P to everything except the roof? To understand this question, you must first know what O&P means. In the insurance industry, Overhead (10%) and Profit (10%), commonly referred to as O&P, is owed when it becomes necessary to have multiple subcontractors perform work to repair damages to your property cause by a covered peril in the policy.

Your policy provides coverage for the cost to repair or replace the property damaged by a covered loss. Although not generally stated, this includes the cost of O&P. So, while your coverage includes this additional expense, many insurance companies use the benchmark that it is only owed if more than three trades are involved in the repair process. However, there is no binding authority on the 3-trade rule and the truth is that almost every property loss involves multiple trades. When you have a hail claim, it isn’t just the roof that is damaged.

How Your Insurance Company Just Kept 20% of Your Claim

Once you have a clear understanding of what O&P is, then it is easy to see where the question comes into play. How does the insurance company justify adding O&P to everything in their estimate except for the roof itself? The roof is the single most expensive item on the estimate most likely. By excluding O&P on this one item, it just saved the insurance company a bundle of money at the expense of the insured. Now multiply this by the number of claims just in your area and you get the picture.

Another excuse the insurance companies use is that they will pay the O&P if you can prove that the charge was actually incurred. However, there is absolutely nothing in the policy that states that O&P is only paid when incurred. In fact, it discredits the insurance adjuster’s estimate when they attempt to allow for O&P on everything except for the roof. It gives the appearance of an obvious money-saving technique when included on everything except the big-ticket item. The purpose of O&P is so that the policyholder can hire one general contractor to coordinate all repairs. That includes the roof.

It takes a licensed professional to sort through these types of issues and make sure that the policyholder isn’t being given less than they deserve.

The Hail Storm Bill (Blue Tarp Bill) SB10 Pending in Texas

Lots of news coming from Texas this week as the battle in Austin continues over the Hail Storm Bill (Blue Tarp Bill) (SB 10). Big insurance companies are the only beneficiary of passage of this bill.

“The easiest and most effective way to make more money is to increase premiums, to pay less on any claim, and to kill all the lawyers.” by Dale F. Kelly, Corpus Christi (Texas Trial Lawyers Association)

“Businesses can’t afford this brand of ‘tort reform’.” By David Loeb, Corpus Christi (Texas Trial Lawyers Association)

Consumers and business property owners need to be aware of what is going on and let your voices be heard before it is too late.

 http://www.caller.com/story/opinion/readers/2017/04/24/insurers-surviving-lawyers-just-fine-thanks/100839056/?platform=hootsuite

http://www.caller.com/story/opinion/readers/2017/04/25/businesses-cant-afford-brand-tort-reform/100884344/?platform=hootsuite