There has been lots of recent talk about the testing and progress surrounding the use of drones and other technology by the insurance industry to streamline the claim filing process for the policyholder. Here are just a few questions and opinions concerning the use of these tools.
- Does the insurance company’s use of technology (drone and photo app) make the claim filing process easier for the consumer?
The use of technology doesn’t have any effect on making the claim filing process easier for the consumer (policyholder). The use of certain technology, including drones and photo apps, is a great tool for both the insurance adjuster and public adjuster. However, it in no way replaces the human aspect of claim inspection and estimating. Continue reading “The Use of Drones and Other Technology for Insurance Claim Handling” →
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