The Use of Drones and Other Technology for Insurance Claim Handling

There has been lots of recent talk about the testing and progress surrounding the use of drones and other technology by the insurance industry to streamline the claim filing process for the policyholder.  Here are just a few questions and opinions concerning the use of these tools.

  • Does the insurance company’s use of technology (drone and photo app) make the claim filing process easier for the consumer?

The use of technology doesn’t have any effect on making the claim filing process easier for the consumer (policyholder).  The use of certain technology, including drones and photo apps, is a great tool for both the insurance adjuster and public adjuster.  However, it in no way replaces the human aspect of claim inspection and estimating. Continue reading “The Use of Drones and Other Technology for Insurance Claim Handling”

You Do the Math – The Push for a Legislative Remedy in Texas

A recent article by the Fort Worth Star-Telegram concerning SB10 proposing constraints on litigation surrounding hail claims in Texas includes some interesting numbers. According to the data contained in the article, there were nearly 400,000 hail claims filed in Texas in 2015 which resulted in 9,910 lawsuits. You do the math – that is a mere 2.4775%.

Based on these numbers, do we really need any legislative remedy?

The insurance companies want you to believe the claims that result in litigation are the cause of higher premiums and/or cancellations. Some of those companies even use the threat of pulling out of the state completely which they say would also result in an increase in premiums and narrow the pool of insurers to choose from.

Senate Bill 10 is not good for the Texas consumer and is yet another attempt at placing constraints on the consumer when it comes to being paid properly on a claim. Although more streamlined than previous attempts, SB 10 is still too broad and does nothing more than help pad the insurance industry’s pockets.

http://www.star-telegram.com/opinion/editorials/article136097893.html#storylink%3Dcpy

http://www.bizjournals.com/austin/news/2017/02/13/texas-lawmakers-file-bill-that-takes-aim-at.html