That Phone Call — When Someone You Know is Injured

We all have thought at least once or twice about THAT phone call. The one where the person on the other end of the phone is letting you know that someone close to you has been injured in an accident. That call came for us and it was even worse than you can imagine. You rush around not knowing what to do — get in the car and go, don’t get in the car and go, get in the car and go!

You can never be fully prepared for that day, particularly when injuries are severe and emotions high. However, being somewhat composed can prevent additional stress immediately following an accident. As you are darting around frantically, try to remember a few things. Probably one of the most important tasks is pictures, pictures, pictures. Almost everyone has a camera on their phone now so this just got a lot easier. It is important to take photos of any and all injuries (including scrapes and bruises) and to preserve what might later become evidence. You should speak to others involved only to get their contact and insurance information. Stay calm, you may be the only one available to start documenting the claim until professional help can be retained.

Always insist on a police accident report. This report sets forth a detailed accounting of the road conditions and surroundings and a sketch of the scene. It will also include any witness statements and their contact information as well as the issuing of citations which will help with determining the fault in the accident.

Probably one of the most important things to do after an accident is talk to an attorney. A lot of people wait until they have already given a statement to the insurance company. Depending on the tone of that interview, they then realize they need the advice of a professional. The good part is that attorneys who handle these types of cases do so on a contingency fee. This means you can protect your rights and it doesn’t cost you anything to do so until your case is settled.

Whether you need an attorney or other professional to assist with your claim, be sure to consult with a claim professional to help document, negotiate, and settle your claim.